s baje Privacy Policy
At s baje, the privacy of your personal information is our top priority. This policy explains in detail what information is collected, why it is collected, how it is stored, and what rights you have.
This privacy policy was last revised in June 2025. Continued use of s baje's services will be taken as your acceptance of the latest version of this policy.
Introduction and Scope
This privacy policy applies to all services, websites and mobile applications of the s baje platform. When you register, log in, or use any service on s baje, you are voluntarily providing information under this policy.
This policy is related to our Terms and Conditions, and reading both documents together gives a complete picture. In the event of any conflict, the terms of this privacy policy will take precedence. s baje's policy applies only to our own platform; we are not responsible for the data protection practices of third-party websites or services.
The minimum age to use this platform is 21 years. We do not knowingly collect information from anyone under the age of 21.
What Information We Collect
s baje collects information at various stages. The information collected is categorised and presented below:
2.1 Information Provided at Registration
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- National ID or passport number (for identity verification)
2.2 Transaction and Payment Information
- Deposit and withdrawal amounts and dates
- Mobile banking numbers (bKash, Nagad, Rocket)
- Transaction reference numbers
2.3 Technical and Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Platform activity logs (login times, page views)
2.4 Usage Patterns
- Preferred game categories and play history
- Bonus claim records
- VIP level and points history
Purpose of Data Collection
s baje collects and uses information only for specific and legitimate purposes. The purposes are described below:
- Account management: To handle registration, verify identity and ensure account security.
- Transaction processing: To complete deposits and withdrawals correctly and to protect against errors and fraud.
- Service improvement: To analyse issues across different areas and improve the platform.
- Promotional communications: To inform you about bonuses, offers and relevant updates — but only with your consent.
- Responsible gaming: To identify unusual playing patterns and provide assistance where needed.
- Legal compliance: To fulfil any lawful requests or regulatory obligations.
Data Storage and Security Measures
s baje uses industry-standard technology to keep your personal information secure. All data transfers are secured with SSL (Secure Socket Layer) encryption. Sensitive information is stored in encrypted form in the database, and firewalls and access controls are in place to prevent unauthorised access.
Access to data is limited to staff who require it for specific tasks. All staff receive privacy training and are bound by confidentiality agreements. In the event of a security breach, we notify affected users as quickly as possible.
How long data is retained depends on the type of information and the purpose. Information from active accounts may be retained for a set period after account closure to meet legal requirements.
Sharing Information with Third Parties
s baje never sells your personal information. However, limited information may be shared with trusted third parties in specific circumstances:
- Payment processors: Information required to complete transactions via bKash, Nagad and Rocket.
- Technical service providers: Partners responsible for server hosting, cybersecurity and platform maintenance.
- Legal authorities: Only the information required under a court order or legal obligation.
- Fraud prevention services: To detect and stop fraudulent activity.
Any third parties that process data on our behalf are bound by strict agreements specifying data protection standards.
Cookie Policy
The s baje website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and for security — these cannot be disabled.
- Functional cookies: Used to remember language preferences and layout settings.
- Analytics cookies: Used to understand how long you spent on a page and where issues occurred — your identity is not revealed.
- Advertising cookies: Used to show relevant promotional content.
You can manage or delete cookies from your browser settings, though some site features may become limited as a result.
Your Data Rights
As a user of s baje, you have the following rights:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request that your information be deleted in certain circumstances.
- Restriction of processing: The right to request that your information not be used for specific purposes.
- Portability: The right to receive your information in a structured format.
- Objection: The right to opt out of marketing communications.
To exercise these rights, contact the s baje support team directly. We will respond within a reasonable time after receiving your request.
Protection of Minors' Data
s baje is clearly not open to anyone under the age of 21. We do not collect information from any minor. If a minor attempts to open an account and this is detected during the identity verification process, the account is closed and no information is retained.
If a parent or guardian suspects that a minor is using s baje, please notify our support team immediately. We strictly follow our Responsible Gaming policy and are committed to protecting minors.
Marketing Communications and Consent
s baje may contact you with bonus offers, promotional information and platform updates — but only when you have given consent at the time of registration or at a later stage.
You may opt out of marketing communications at any time. This can be done via the unsubscribe link at the bottom of any email, by changing your preferences in account settings, or by contacting our support team directly. Withdrawing consent does not affect your access to our services.
International Data Transfers
For technical reasons, your information may be processed or stored on servers outside Bangladesh. In such cases, s baje ensures that the relevant country or service provider follows adequate data protection measures.
For data transfers, we use standard contractual clauses and appropriate safeguards to ensure the security of your information.
Policy Changes and Updates
s baje may update this privacy policy when necessary. If any significant changes are made, advance notice will be sent to your registered email or mobile number. Continued use of the platform after changes will be taken as your acceptance of the updated policy.
If you have any questions about this policy or find any part of it unclear, please contact the s baje support team. For more information, you can also visit our FAQ section, where answers to common privacy-related questions are provided.
Privacy Contact
If you have any questions, complaints or data requests regarding this privacy policy, please contact us through the channels below.
Direct Support
When sending a privacy-related matter by email, write "Privacy Request" in the subject line.
How to Get a Faster Response
- Include your registered mobile number or email address
- Clearly state the type of request (access / correction / deletion)
- Be ready to verify your identity
- You will generally receive an initial response within 72 hours